To help our customers under these difficult circumstances, we will not charge late fees or conduct any shutoffs for the months of March and April.  The Council will revisit this as events unfold.

Remember to wash your hands and disinfect as much as possible!


For the safety of our customers and staff, our lobby is closed to walk-in traffic until further notice.  However, we will be available during regular business hours to process payments and assist with your questions.  Contact us at 812-364-6106.

You may drop payments in the drop box located on the west side of the building.  Please note that all cash payments will be fully applied to your account.  Include your payment stub or account number with your payment.

Additional ways to pay:

  • Phone          1-866-480-8552
  • Online
  • Mail to:

               PO Box 332

                Palmyra, IN 47164

  • Auto-Draft (Print form under Water Works tab and put in drop box).